How can I update the stock of my products?

Created by JM - Experiencia, Modified on Sat, 20 Jul at 11:45 PM by JM - Experiencia


¡Hello Seller!


We know that keeping your stock updated can be a challenge, but we have good news!


In this article, we'll show you how easy it is to update the stock of your products.


Because we know that an up-to-date inventory not only makes your life easier but also makes the shopping experience for your customers even more amazing.


Get ready to simplify and improve your inventory management like never before!


Let's get started!



First, you should log in to your account on the Intercorp Seller Center platform. Once logged in, select the "Catalog" module.



Then, once you're in the "Catalog" module, go to the "Mass Inventory Update" tab.




Once you're in the "Mass Inventory Update" tab, you should download the template where you'll change the stock of your products.


To do this, click on "Download Template", and an Excel file (xlsx format) will be downloaded immediately.



Once you open the downloaded template (Excel), you will see a complete list of your products that have been successfully created in the Intercorp Seller Center platform.



Additionally, you will see 6 columns: SKU, UPC, Product Name, Total, Reserved, and Seller.


Please note the following:


  • SKU (column "A"): This field should not be edited.
  • UPC (column "B"): This field should not be edited.
  • Product Name- Nombre Producto (column "C"): This field should not be edited.
  • Total (column "D"): In this column, you should fill in the cells with the stock of each product. Never leave a cell empty.



  • Reservado-Reserved (column "E"): This field should not be edited. 
  • Seller (column "F"): This field should not be edited.



Once you have finished working on the Excel file, you should save it and upload it in Seller Center (module "Content" - tab "Mass Inventory Update").


*it should be uploaded in xlsx format


Remember that the template you upload to our platform should only include products whose stocks will be modified; any others should be removed.


Then, click on "Process Request" and your stock upload request will be generated (we recommend always keeping an eye on the status of your product stock upload).




Once uploaded, the prices of your products will be updated on the Intercorp Seller Center platform.



  • What to do if the platform detected errors in my stock update template?


    If errors are detected when processing your template (Status: "Error"), it is necessary to understand the observations made by the platform that prevented its processing.


    To do this, you should follow these steps:


    1. Go to your template processing request and click on the download button, which you will find in the "Download" column.



2. Open the downloaded file and go to the last column where you will find the observation detected by the platform.



3.Correct the detected observations, and once finished, save the file.


4. To upload the document back to the platform, click on the "Upload File" button. It is important to keep an eye on any updates to the status of your template upload request.



Now that you know how to manage stock updates through the Seller Center platform, the path to a flawless inventory is within your reach.


Don’t forget to put these tips into practice to offer your customers the best possible shopping experience.


Remember, an updated inventory not only means order and efficiency for you but also happy customers.


So go ahead, make your catalog shine and watch your sales take off!


See you next time!

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